Hearing Aids - Testimonials

Email by Ella S., Skipton, North Yorkshire

Email by Andy S., Dewsbury, West Yorkshire

Email by Les R., Horsforth, Leeds, West Yorkshire

Email by Richard N., UK and Australia

Paul, my Be 9's are terrific and so discreet --- with a shaven head and glasses I did not want things behind my ears. I'm so pleased I thought I'd write you a testimonial;

With the wife complaining about the TV volume and being unable to hear the complaints clearly it was apparently time to do something to remedy the situation. I trawled the internet and narrowed my search to a company in USA and Digital Hearing Care both with very competitive pricing. Paul at Digital Hearing Care never seems to sleep, answered all email queries promptly and I had several helpful conversations with him at ungodly hours. The aids immediately improved my hearing and I now watch TV at a comfortable volume for all and enjoy less complaints. Paul's help and follow up, not forgetting pricing, were faultless and I shall recommend Digital Hearing Care to friends with hearing problems.

Hearing Aids dispensed were ReSound Be 9

Email by Jim H., Wakefield, West Yorkshire

Hi Wendy, just to update you I have my hearing aids fitted now and what a difference they have made for me at work. I have only been wearing them a few days but already I can feel the benefits of having this type of hearing aid opposed to the NHS prescribed type I had.

I would like to thank you for your help and assistance you gave me and also thanks for recommending Paul whose advice was first class in suggesting the type of hearing aid that would be best for my type of hearing loss, he made the whole procedure very easy from start to finish. I can't recommend him highly enough.

Best regards, Jim

Hearing Aids dispensed were Phonak Exelia Art CIC's

Letter by Mrs. Helen L., Leeds, West Yorkshire

In praise of Widex Passion!

I had been suffering from gradual hearing loss for quite a few years, waiting for the NHS to fit me with hearing aids – when they came they were a great disappointment because they were rather uncomfortable and looked very ugly and very obvious. So, I didn’t wear them!

Some months went by, and in the summer I went on holiday with my children and grandchildren – everyone was noisy and happy, but I had a hard time getting the gist of all the jokes when they were all eating together, then playing games around the big family table.

When the children came back to visit me in the autumn my eldest son took me to the side and said to me ‘Mum, we all think things can’t go on like this, you’re not joining in our conversations any more, you look increasingly ‘cut off’. If you agree, I’ll get on my computer and sort out an appointment with an audiologist.’

The next morning Paul Minikin (from Digital Hearing Care) was there with a big smile and a big array of lovely looking hearing aids – Paul tested my hearing thoroughly and we both thought Widex Passion 115 was the best option for me.

It has definitely changed my life for the better, in all kinds of situations. Social gatherings, meetings of all sorts, Yoga and Pilates classes, circle dancing, concerts etc.

At home I can listen to the news and music without turning the volume up and disturbing the neighbours – I’m back in the real world!

There have been a few hiccups along the way, one of my hearing aids needed a few adjustments, but Paul Minikin has always been available when I have needed him, and has come to help me in a matter of days, he is always positive and cheerful, and efficient, which is great.

So, if you have trouble with your hearing, don’t suffer any longer, call Digital Hearing Care. It’s not cheap, but it’s worth it!

Hearing Aids dispensed were Widex Passion 115

Email by Ajaz A., Bradford, West Yorkshire :-

Paul Minikin fitted my current hearing aids some 5 years ago, his selection of the product was spot on.
He has provided an excellent level of after sale service, right down to understanding my problems, even visiting my workplace to get an insight into the environment I am working in.

He is friendly and deals with queries and problems very promptly.
Since I have known Paul for a long time I feel he is best placed to give impartial advice, recommend products that are specific to my needs.

For these very reasons I am more than happy to use Paul's expertise again to dispense new hearing aids, in fact I am in the process of getting some new ones off Paul now.

If you require any further information please let me know.
Regards,

Ajaz A.

Old hearing aids dispensed were Widex Senso Diva CIC's

New hearing aids dispensed are Widex mind440 CIC's

Email by Leo H., Kent :-

Paul, I have received the order placed with you. May I thank you for the time and effort you put into sourcing and placing the order. I will not hesitate to contact you in the near future for more hearing aid accessories and supplies.

Letter by Paul Y., Bradford, West Yorkshire :-

Hi Paul, the repair was great and very quick. Thanks for calling round so soon to sort it, your efforts are much appreciated. Thank you and kind regards.

Email by Mrs. M.J., Harrogate, North Yorkshire :-

Email By Paul S., Clitheroe, Lancashire

Email by Christine C., Dewsbury, West Yorkshire :-

Email sent by Harry P., of Bury, Lancashire :-

I found Pauls company after a web search and many phone calls to other practitioners.

My 4 year old grandson lives abroad and wears Phonak aids, which have to be purchased by his parents (unlike here where children get NHS units free). He regularly breaks them and needed replacements. Due to the extortionate cost in Dubai I searched to get a better deal here in the UK and I eventually contacted Paul.

His friendly nature and professional expertise was impressive and he couldn't have been more helpful. He came up with higher spec units by the same maker at a very reasonable price. He saved us a lot of money, programmed them up for us and personally delivered them (35 miles) whilst my grandson was on holiday with us, all within a week. We couldn't have asked for more.

We salute you Paul, and may your business go from strength to strength.

Hearing aids dispensed were Phonak Extra 211 dAZ

Excerpt from letter sent by Mrs. O.B., Keighley, West Yorkshire :-

"I must admit Paul that I was sceptical. You have been there for me over the last few years but because of my type of hearing loss it has always been difficult for even the most expensive hearing aids to help when there is background noise. As you have said before I have only one good ear to help.

I can't believe it, I can have a conversation in the car, I can hear my husband with music in the background. Somehow the new aid seems to lessen the sounds I do not need to hear and speech is still quite clear. Even the television is a lot better, which you know I have always had problems with. The hearing aid is quieter and less harsh which has taken a bit of getting used to but I can still hear better. I know it's not perfect but even at this early stage I can honestly say this is the best yet!

I knew within ten minutes of you demonstrating the hearing aid I needed to find the money to buy one.

Thank you for your patience and perseverence Paul, I can't recommend you or this hearing aid enough. Keep up the good work!

Hearing aid dispensed was a Phonak SaviaArt

Email by Paul M., Haworth, near Keighley, West Yorkshire :-

I’m a mid 50’s male who was experiencing the usual age related reduction in high frequency hearing.
 
I’d had an audiogram done a few years earlier at the same time I had my glasses changed, so no prizes for guessing that it wasn’t performed by an independent registered hearing aid dispenser! At that time I didn’t feel that I would benefit from hearing aids, and to be honest, I think a degree of vanity may also have been involved in that decision.
 
However, a few weeks ago, I was in a car with some friends and realised that I couldn’t hear conversations clearly and decided there and then that I needed to do something.
 
I checked on the internet to get some information on suppliers, products and prices. There was a lot of comment about the difference in service provided by an independent registered hearing aid dispenser and the big multiples. I did check out a couple of the big chains and found that their registered hearing aid dispenser only visited the shop once or at best twice a week. This was no use to me as my lifestyle is such that I spend a significant time away from home.

I searched further for a local independent registered hearing aid dispenser and found Paul Minikin at Digital Hearing Care in Keighley. One phone call and Paul was knocking on my door a few hours later. He performed the usual tests on me and confirmed the high frequency loss. We discussed how this could be addressed and immediately eliminated the “in ear” devices as my ear canals are too small. Paul then showed me the range of “receiver in canal” devices. I had never seen anything so miniaturised. A tiny microphone and amplifier sits behind the ear and a minute wire and speaker sit inside the ear canal.

After trying a range of different aids from different manufacturers I settled on the Widex Passion 115. Why this one? Well, so many factors but the clincher was the natural sound I felt that this model provided for me. It’s also so tiny, comfortable to wear and effectively invisible so this also met my vanity requirements!

So an excellent product. But I also need excellent service. Paul has called every couple of weeks since the initial dispensing and has twice visited me at home, at times convenient to me, to make minor adjustments to the sound profile on the aids. I can now honestly say that I don’t even realise I am wearing the aids until I stop and reflect on how clear my hearing is now.

So from me, its a resounding reference for the service Paul Minikin provides and utter amazement at the improvement provided by the Widex Passion 115.

Letter by Mrs. L.T., Leeds, West Yorkshire :-

I have been delighted with my aid during the 12 months I have had it, and I know my friend is equally delighted.

It is rare these days to receive such care and consideration, and such personal service.

Many thanks again, and in the event I should need further help you can be assured I will get in touch.

Email by Peter D., Harrogate, North Yorkshire :-

Letter by Mrs. M.D., Halifax, West Yorkshire in the Halifax Courier :-

I've beaten the hearing hurdle!

Hearing Loss? As we grow older we get smaller but the hurdles get bigger.

I have, thankfully, just conquered one. Not without help, I must add. Ask and you will receive.

Help came in the form of a tall handsome young man. Wonderful. Anything to do with hearing loss or hearing aids which Paul doesn't know about hasn't been invented yet.

Letter by Mrs. R.H., Otley, West Yorkshire :-

I felt I must write to say what a difference the digital hearing aid has made to my life over the last two years.

I feel more confident socially and when in town shopping. Your advice and service you provide after purchase is first rate and reliable. A good hearing aid is not cheap but I have never regretted it - in fact I would be lost now without it.

Letter by Miss G. R., Guiseley, West Yorkshire :-

Paul, I would like you to know how delighted I am with my Oticon Delta hearing aids.

I am hearing sounds which have escaped me for years, particularly clocks ticking and birds singing; the clarity of sound is especially noticeable.

In addition, I feel they are most comfortable to wear.

Thank you for introducing me to Oticon Delta, they are a great improvement on my previous hearing aids.

Thank you also for your constant and reliable "follow up" care and advice, which is greatly appreciated.

Sincerely, G.R.

Letter by Mrs. M.W., Leeds, West Yorkshire :-

I am just writing to you to say a big thank you. I am very impressed with my Oticon Go Pro hearing aid. It's a perfect fit, so comfortable to wear, I don't know I've got it in.

The performance is very good. It has certainly made a difference to my life, I wouldn't be without it now, and I will certainly recommend it to any of my friends.

I was very nervous but you put me at ease, once again, thank you.

Excerpt from letter from Mrs. A.B., Skipton, North Yorkshire :-

My digital hearing aid has made a difference to my social life and my work at the charity shop. The first day I went into work with my new hearing aid my manageress said 'right, you can all stop shouting, A. has got her hearing back!'

We know it's never as good as when you are young but it's a wonderful improvement, thanks again.

Email from Malcolm L., Keighley, West Yorkshire :-

Independent Suppliers of Quality Digital Hearing Aids. Low Hearing Aid Prices with Great Aftercare. Covering Yorkshire and Lancashire including Leeds, Bradford, Harrogate, Wakefield, Halifax, Keighley, Skipton, Otley, Ilkley, Bingley, Shipley, Wetherby, York, Malton, Scarborough, Ripon, Huddersfield, Dewsbury, Knaresborough, Castleford, Pontefract, Sheffield, Doncaster, Preston, Blackburn, Burnley, Colne, Barnoldswick, Clitheroe, Nelson, Accrington, Southport, Blackpool, Garstang, Lancaster, Morecambe, Wigan, Bolton, Oldham, Greater Manchester and surrounding areas. We supply Phonak, Oticon, Widex, Starkey, GN Resound, Bernafon, Puretone, Unitron and Siemens hearing aids.

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